YOUGO: A CENTRALIZED QUEUE MANAGEMENT SYSTEM FOR ORGANIZATIONS

Авторы

  • A.B. Bobonazarov Department of Control and Computer Engineering, Turin Polytechnic University in Tashkent, Uzbekistan “ICT4SS” LLC, Tashkent, Uzbekistan. Автор
  • Kh.Y. Khabibullayev Department of Control and Computer Engineering, Turin Polytechnic University in Tashkent, Uzbekistan Автор
  • T.F. Makhamatkhujaev Department of Control and Computer Engineering, Turin Polytechnic University in Tashkent, Uzbekistan “ICT4SS” LLC, Tashkent, Uzbekistan Автор

Ключевые слова:

Queue management, Centralized queue management, Mobile-based queue management, Customer satisfaction, Social distancing, Contactless interactions.

Аннотация

Queue management systems are essential tools for businesses and organizations looking to streamline the flow of customers and reduce wait times. The COVID-19 pandemic has only further highlighted the importance of effective queue management, as social distancing measures and the need for contactless interactions have led to a surge in the use of virtual and mobile-based queue systems. "YouGo" is a mobile app that allows organizations to create and manage multiple queues from a single platform, centralizing queue management and providing a convenient and user-friendly solution for businesses and organizations. In addition to its centralization, "YouGo" is also mobile-based, allowing customers to access and join queues from their smartphones. Other features of "YouGo" include customizable settings, real-time updates on queue status, and additional integrations and features such as customer feedback and data tracking. Overall, "YouGo" offers a range of benefits for businesses and organizations looking to improve their queue management processes.

Библиографические ссылки

C.C Batbagon, O.B. Jayme and J.P. Pradilla, Cebu Journal of Computer Studies, Vol 1, No. 1, 2018.

Yu-Sheng Zheng and Paul Zipkin, Operations Research, Vol 38, Issue 2, 1990.

https://doi.org/10.1287/opre.38.2.296

Опубликован

2023-11-23

Выпуск

Раздел

Статьи

Как цитировать

YOUGO: A CENTRALIZED QUEUE MANAGEMENT SYSTEM FOR ORGANIZATIONS. (2023). Молодые ученые, 1(18), 92-94. https://in-academy.uz/index.php/YO/article/view/27123