LEGAL ISSUES IN THE USE OF ARTIFICIAL INTELLIGENCE IN E-GOVERNANCE
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This academic paper explores how artificial intelligence (AI) is reshaping e-governance, focusing on its potential benefits, challenges, and future directions. It begins with an introduction underscoring the necessity of AI in e-governance and proceeds to outline the AI technologies currently applied in this sector. The paper then examines the advantages AI brings to e-governance, such as improved service delivery and operational efficiency. However, it also addresses the obstacles encountered in adopting AI in e-governance, including legal, ethical, and societal concerns. Through case studies, the paper illustrates successful instances of AI integration in e-governance, demonstrating AI's ability to revolutionize service provision and citizen engagement.
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