Eurasian Journal of Technology and Innovation is an open access, peer-reviewed international journal that publishes original research and review articles related to diverse areas. The main objective is to offer an intellectual platform to the international scholars and it aims to promote interdisciplinary studies in applied sciences. All manuscripts must be prepared in Uzbek, Tadjik, Kazakh, English or Russian languages and subject to a rigorous peer-review process.
Published: 2025-11-07
Articles
AUTOMATED TECHNICAL SUPPORT USING AI IN WEB ENVIRONMENTS
This article presents an evaluation of AI-powered support bots for technical assistance on web platforms. It explores how conversational agents automate user support, reduce response time, and improve scalability. A prototype chatbot was implemented using Python-based tools and trained on a real FAQ dataset. Results show improved response accuracy and efficiency compared to traditional ticket-based systems. However, challenges such as fallback handling and contextual continuity remain critical. The study provides a framework for designing and deploying intelligent, cost-effective support bots for modern web infrastructures.
2025-11-19
GUARANTEES AIMED AT ENSURING THE RIGHTS OF THE SUSPECT AND THE ACCUSED DURING THE PRE-TRIAL PROCEEDINGS
This article analyzes legal and regulatory acts aimed at safeguarding the rights of suspects and accused individuals in pre-trial proceedings, in accordance with the criminal procedure legislation of the Republic of Uzbekistan. Additionally, the opinions of experts from various national and foreign countries on this issue were studied. The research examines the changes implemented to ensure the rights of suspects and the accused in pre-trial proceedings since Uzbekistan gained independence, their essence, and the challenges currently faced. Based on this analysis, relevant proposals and recommendations are put forward
2025-11-30