DIGITAL ECONOMY RESEARCH: DIGITAL TRANSFORMATION IN THE PUBLIC SECTORS

Аннотация:

Organizational performance has improved as a result of the broad use of new digital technology to overhaul how businesses conduct their operations and processes, a process known as “digital transformation”. This is mostly because of increased efficiency and effectiveness. In the public sector, digital transformation makes it easier for different stakeholders to participate in public decision making. Nevertheless, despite the predicted advantages, implementing new technologies necessitates structures and human resource allocation. These adjustments have an impact on how leaders coordinate the adoption of new technology as well as the many organizational elements that are essential for a successful digital transformation. Digital transactions in the public sectors increased in the year that happened the global crisis among the world.